PMO Business Analyst

JOB DESCRIPTION:

Manage and control the EHR Program as a member of the EHR Program Management Office (PMO) through one or more of the following functions:

                    Provides project support for various EHR project team and committee meetings/presentations such as the PMO and Project Management Team (PMT) meetings along with management of agendas for all Integrated and Committee meetings

                    Responsible for coordinating and communicating with end users across multiple applications for testing preparations.  Performs patient preparations including creating, customizing, and modifying test patients to meet script requirements and performs administrative support during the testing process by monitoring and updating scripts and ensuring that patients move through the test process effectively.

                    Tracks and analyzes project actual work effort on a weekly basis, including timesheet creation, timesheet completion compliance, and timesheet approval compliance, if applicable.

                    Performs weekly metrics reporting at the project and team-level, including generation of key quantitative metrics and completes trend analysis.

                    Manages issue, risk and decision logs for updates, including follow up with project managers as required.

                    Perform project documentation and records steward functions:

                    Analyzes existing forms and methods to promote effective operations through standardization, improvement, and simplification.

                    Develops and maintains program-wide standards, approaches, plans, policies, processes and procedures.

                    Implements and maintains a document management library for the project and team web site.

                    Supports project document management (naming conventions, location, etc.)

                    Ensures that the integrity and accuracy of the team SharePoint site and project web sites are maintained and proper access is given.

                    Sets up and configures MS Project Server and Project Web Access for work plan maintenance and maintains program work plans and project Gantt chart.

                    Functions as the primary resource for questions and issue resolution on Project Server, Project Web Access and SharePoint.

                    Develops and maintains tools to support the EHR project resource management processes, including onboarding/offboarding of resources, resource tracking and utilization, recruitment activities, analysis and reporting of resource-related metrics, resource allocation and resource reconciliation.

                    Analyzes financial management processes, including project budget management and invoice tracking and expenditure reconciliation.  Tracks project financials on a regular basis, identifies variances and root causes.

                    Prepares internal and external project/program communications as needed, including collaborating with the Change Enablement team to ensure adherence to defined format and style guidelines for program communications.

                    Maintains project resource calendar, including internal and external resources.

                    Analyzes existing contractual agreements and vendor agreement renewals.  Gathers and documents requirements to develop scope of works and Request for Proposals (RFPs) acquisition or replacement of software applications. Supports other contract management functions with direction from the PMO Manager.

                    Facilitates work as appropriate with other EHR project team resources, including Technology Services, Clinical Ancillaries, Ambulatory/Inpatient, Access/Revenue Cycle, Clinical Analytics & Informatics, Change Enablement, Training and the PMO, to ensure effective program operations.

                    Facilitates work as appropriate with other IS resources, including Enterprise Development & Integration (EDI) Integration, Clinical Applications & Support (CAS), RISTS Database Administration, Integrated Desktop Services (IDS), Data Center Operations & Technical Services, Network Services, Telecommunication Services, Information Security and Internet Services, to ensure effective program operations.

                    Communicates problems /issues to the project manager or manager.  Develops resolutions to problems and works with team to implement resolution.

                    Prepares meeting minutes for standing project meetings as well as certain non-standing meetings as requested.

                    Distributes meeting minutes and publish minutes on team web site upon approval by the meeting facilitator.

                    Supports weekly and monthly status report generation. 

                    Maintains effective communication with project team members, project/program management and management.

                    Demonstrates good written and oral communication skills.

REQUIREMENTS:

                    3 YEARS' EXPERIENCE IN HEALTHCARE SOFTWARE SYSTEMS IMPLEMENTATION AND SUPPORT, BUSINESS/SYSTEMS PROCESS ANALYSIS AND DESIGN.

                    FUNCTIONAL EXPERIENCE AS A SUBJECT MATTER EXPERT (NURSING, PHARMACY, PHYSICAL THERAPY, MEDICAL TECHNOLOGY, HEALTH INFORMATION MANAGEMENT, RADIOLOGY, HUMAN RESOURCES, PATIENT ACCOUNTING, ETC.) MAY BE SUBSTITUTED FOR ONE OF THE THREE YEARS OF REQUIRED EXPERIENCE. 

                    EXPERIENCE IN SOFTWARE PRODUCT ANALYSIS AND METHODOLOGIES.

                    EXPERIENCE IN THE INSTALLATION AND MAINTENANCE OF COMMERCIAL APPLICATION SOFTWARE PRODUCTS.

                    EXPERIENCE WITH BASIC PRODUCTIVITY SOFTWARE (I.E. WORD, EXCEL, POWERPOINT, VISIO).

                    EXPERIENCE WITH PROJECT MANAGEMENT AND COMMUNICATION SOFTWARE (I.E. PROJECT, PROJECT SERVER, SHARE POINT)

                    EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS (I.E. SPEAKING AND EMAIL).

EEO/M/F/V

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