Receptionist

 Job purpose

As a receptionist you will be the first point of contact for the company and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner

Duties and responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• All other duties as assigned

Qualifications

• High school degree
• Proven working experience in similar roles
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure

Competencies

• Customer/Client Focus
• Problem Solving
• Time Management
• Organizational Skills
• Communication Proficiency
• Initiative
• Diversity and Inclusion

Working environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computer, phones, photocopiers, filing cabinets and fax machines.

Physical requirements

This is largely a sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets and bending or standing as necessary.  This position requires the ability to occasionally lift office products and supplies, up to 20 pounds

Direct reports

Program Manager

Position Expectations

This is a full-time position and hours of work are Monday through Friday 8:00 a.m. to 5:00 p.m.  No travel is expected for this position.

EEO/M/F/V

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