Technical Support Specialist III

Job Title:Technical Support Specialist III

Number of Openings:1

Job Type (Employment Type):Direct Hire

Country:United States

State/Province:Maryland

City:Lanham

Salary Interval:Per Year

Contract:OMES

Job Category:General - Administration

Career Level:Senior(non-manager)

Level of Education:Four-Year Degree

Years of Experience:15

Position Description

Stinger Ghaffarian Technologies (SGT), is seeking a Senior Technical Support Specialist at NASA Goddard Space Flight Center in support of work on the OMES Contract. The successful candidate will support the Earth Science Technology Office (ESTO). This position requires excellent written, graphical, and verbal communication skills and the ability to work independently on multiple projects simultaneously. Projects will range from long-term support to multiple, concurrent quick turnaround engagements. Responsibilities will include; managing and updating the travel plan, making travel reservations, and preparing vouchers. The candidate will research and coordinate ESTO product purchases, coordinate the release of program documentation, and act as the recording secretary. The candidate must also have the ability to maintain SharePoint data updates and coordinate access requests. Some travel is required.

Position Requirements

Over 15 years of experience working in an administrative support position

Expertise with Microsoft Office, particularly Microsoft Excel, Word, and PowerPoint

Experience with Concur Government Edition (CGE) and knowledge of NASA's travel policies

Experience scheduling and managing calendars

Experience in logistical planning and support of conferences and meetings

Experience with or knowledge of NASA's Earth Science Division

Ability to coordinate visitor access and idmax requests

Ability to support graphics projects and coordinate printing needs

Keen attention to detail and strong organizational skills

Ability to work in a team environment

Willingness to participate in special projects and performing other duties as assigned

Highly self-motivated

Ability to work on multiple, concurrent efforts and manage time efficiently

Excellent written and oral communication skills

Excellent listening and interpersonal skills

Education:

B.S. degree

High school diploma and over 20 years relevant experience can be substituted for degree.

EOE M/F/V

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